Shipping policy
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Metropolitan South Australia - 2 - 3 business days
- Regional South Australia - 2 - 5 business days
- Metropolitan Victoria - 3 - 5 business days
- Regional Victoria - 5 - 7 business days
- Metropolitan New South Wales - 3 - 5 business days
- Regional New South Wales - 5 - 7 business days
- Metropolitan Queensland - 3 - 5 business days
- Regional Queensland - 5 - 7 business days
- Metropolitan Western Australia - 5 - 7 business days
- Regional Western Australia - 7 -10 business days
International Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Please note: Glassware cannot be shipped internationally at this time.
Estimated delivery times:
-
Europe - 2 - 5 weeks
- United States of America - 2 - 3 weeks
- Asia - 1 - 2 weeks
- Rest of the World - 3 - 5 weeks
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. VINE & BUBBLE is not responsible for these charges if they are applied and are your responsibility as the customer.
Checking the status of your order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at sales@vineandbubble.com with your name and order number, and we will look into it for you.